Your data, plainly

Last updated: October 2, 2026

This policy covers iqvigilant.ai and the IQVigilant Workbench. They are run by JuiceMantics S.A. de C.V. ("JuiceMantics", "we"). Questions or requests: contact@juicemantics.com.

Free license requests and the contact form

The Workbench download doesn't include a license. To get the free 1-user license key, you send us a request on the Contact Us page. For that request, and for any other message sent with the form, we collect:

• your name and company email address;
• your role, if you choose to give it, and for messages other than license requests, your company if you choose to give it;
• the topic and message you write;
• your Workbench's installation ID, a random identifier of one installation;
• the ad or campaign that brought you to the site, if any (its UTM tags, for example "linkedin / paid_social / workbench_launch").

We use these details to answer you, to generate and email your license key, to keep a record of the keys we issue (one per installation), to understand what kinds of roles use the Workbench, and to send you email about your license and important product updates; every such email lets you opt out of further ones. We don't sell them or share them for others' marketing. You give your consent with the checkbox on the form, and you can withdraw it at any time by emailing us.

We send free keys to company email addresses only, so we check that the address is not from a free or temporary email provider and that its domain receives email.

Workbench anonymous usage counts (opt-in)

On first start, the Workbench asks whether you want to send anonymous usage counts. They are off unless you tick the box. If you opt in, you get a 30-day, 1-user trial license counted from installation, so you can use the Workbench before your free key arrives. If you don't, the Workbench works the same once you register the free key.

What is counted

• the installation date, with the app version and operating system family (Windows, macOS or Linux);
• the license activation date;
• the type and date of the first database you connect, for example "postgres" or "sqlite";
• the date of your first answer;
• the number of answers per week by answering method, for example "deterministic_plan: 12";
• the number of errors by error type, where the type is an exception class name such as "OperationalError", without the error's message.

What is never sent

Your questions, SQL, results, schema, table or column names, database names, host names, credentials, files, your installation ID, or anything you type. Reports carry a random report ID that is created on your computer and is not your installation ID, so they can't be linked to your license request.

How it works

• A report is sent when one of the milestones above happens, and at most once a week when there was activity. Reports go to contact@juicemantics.com through Formspree.
• The License page shows the exact report that would be sent ("See exactly what is sent").
• You can turn the counts off at any time on the License page. That stops all reports. If you have no license key yet, it also ends the trial.

Your data in the Workbench

The Workbench runs on your own computer. Your databases, questions and answers stay there. If you configure an AI model provider (for example WatsonX, OpenAI or Ollama), the Workbench sends that provider what it needs to answer, under your own account and that provider's terms. Nothing of this reaches JuiceMantics.

Release updates

If you sign up for release updates, we keep your email address to tell you when a new release ships. Every email lets you unsubscribe, or you can ask us to remove you.

Website analytics and advertising

• Google Analytics 4 measures visits, the pages you view, and the links and buttons you click, such as download links.
• LinkedIn Insight Tag measures which LinkedIn ads bring visits, downloads and license requests, and lets us show ads to past visitors on LinkedIn.
• Campaign tags: when you arrive from a link with UTM tags, the site keeps them in your browser's local storage for 90 days so a later license request can tell us which ad brought you.

These tools set cookies or similar identifiers. You can block or delete them in your browser settings. Google and LinkedIn process this data under their own privacy policies.

Who processes the data

• Formspree delivers contact-form messages and usage reports to our email.
• Google Workspace hosts our email (contact@juicemantics.com) and stores the messages we receive and send, including license requests and usage reports.
• Google Analytics and LinkedIn for website analytics and advertising.
• GitHub and PyPI host the downloads and see the requests made to them.

Some of these providers are in the United States, so your data may be processed outside your country.

How long we keep it

• License requests and the record of issued keys: while the license is in use, and up to 5 years after, for license administration and legal obligations.
• Other contact-form messages: up to 24 months.
• Usage reports: up to 24 months; we may keep totals that don't identify any installation for longer.

Your rights

You can ask to access, correct or delete your data, object to its use, or withdraw your consent (in Mexico, your ARCO rights). Email contact@juicemantics.com and we answer within 20 business days. Deleting the record of your license key means we can't re-issue it.

Changes

If we change this policy, we update the date at the top. If a change affects what the Workbench sends, the Workbench asks for your consent again.